Chapter one focused on professionalism in the writing center, and the different hats that workers at the writing center wear. Formality is a must. Avoid negativity towards professors, grades and writers. Dress professionally and arrive on time. There are 7 different hats. Ally, Coach, Commentator, Collaborator, Writing Expert, Learner, and Councilor. They will all be worn in different situations that arise.
Chapter 6 focused on Writing Centers in the information age. Now that we're in the digital age, writers can have both synchronous and asynchronous forms of help in the Writing Center. Examples of synchronous online tutoring are: via text, phone call, web conferences (like Zoom and Skype), and social media. For asynchronous, you can: email, provide databases, and have an online classroom. There are many advantages to asynchronous tutoring: it's easier to schedule, collaboration, anonymity, and having written records.
Chapter 8 is all about research. It's important to know that research questions have a sweet spot. Too broad or too narrow can make it difficult. It's also important to consider what type of research method you do: qualitative, quantitative, or mixed.
I can personally vouch for the effectiveness of the Learner hat, because I used that a lot in high school when studying for tests with my dad. He would ask me to teach him everything I knew about the subject.
I'm wondering how I can learn to wear hats I'm not comfortable with at the moment.
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